United Kingdom

Product Care

Follow these special care instructions and watch your Okapi leather product become more beautiful with age.
Precautionary measures:
• Do not overload your bag. The leather will stretch and not return to its original shape. Overloading your bag may also result in failures of the handles or straps. We do not recommend burdening the Oya or Yemaja bags with more than 1kg worth of items, and not more than 2,5kgs for the Lamia or Mawu bags.
• Avoid exposing your product to direct sources of light, heat or humidity.
• Take special care with products that have “oily pull up” (OPU) finished leathers, as these leathers are particularly sensitive and susceptible to scratches. Surface scratches can be removed by rubbing the affected area with your fingers.
• Prevent any contact with alcohol (perfume, solvent) and greasy substances (make-up).
• Avoid contact with rough or abrasive materials.
• Store your leather product in the protective cloth bag provided when not in use, this will protect it against dust. You can also fill your handbag with silk paper so that it will retain its shape.
• Take specific care of light coloured bags to avoid stains.
• Ink will permanently mark your leather product.
• Waterproof your product and maintain it with a professional leather conditioner regularly. We advise that you first test any products on a hidden area of leather in order to anticipate any potential undesirable effects a product may cause.

Cleaning of leathers
• To clean your product, wipe it with a non-abrasive, damp cloth. Do not use any soap or detergent.
• In case of contact with water, do not rub the leather. Use a clean dry cloth to apply a gentle taping motion to absorb the liquid, then leave to dry at room temperature.
• If a stain occurs, dab the area with a damp soft cloth and leave to dry. If this does not work, apply a clear leather cream using gentle circular motions. We advise that you test the product on a hidden area of leather first.
• Oil stains should be treated by immediately sprinkling the affected area with talcum power. Leave to stand before brushing off any excess.

Metal hardware & Springbok horn
• Okapi hardware is plated with 18-Carat gold or black nickel. The nature of plated metals is that they may tarnish or scratch if not cared for correctly.
• To clean hardware, use a soft dry cloth. Do not use any detergents or solvents to clean the plated metal hardware.
• Avoid exposing the horn or hardware to rough surfaces as this may result in chips or scratches.
• If your bag has a detachable chain handle or Springbok horn, we recommend these pieces are stored inside the bag when the bag is not in use.
• The Springbok horn can be buffed using regular polish
• The Springbok horn is a natural weapon in nature and should be handled with care.
• Do not leave your bag around puppies, or infant dogs of any age, as they may find the Springbok horn particularly delectable.

Note: Springbok horns are sustainably and ethically sourced and are obtained as a by-product of existing established farming practices. The Springbok is categorized by the International Union for Conservation of Nature (IUCN) as “Least Concern” and there are absolutely no threats to its long-term survival.